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100-140 Braindumpsit Dumps PDF & Cisco 100-140 Braindumpsit IT-Zertifizierung - Testking Examen Dumps

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Cisco 100-140 Prüfungsplan:

Thema
Einzelheiten

Thema 1

Hardware Uses: This domain targets a Desktop Support Technician and focuses on following basic safety procedures related to electrical shock, ESD, and fire hazards. It involves assisting users in locating information about devices including hardware specs and network details using Windows and macOS tools. It covers identifying and understanding various ports and cables, installing and upgrading desktop components like RAM and storage, and troubleshooting common hardware issues while managing driver and firmware updates.

Thema 2

Common Threats and Prevention: This domain measures the knowledge of an IT Security Support Technician and covers recognizing end-user security threats including phishing, malware, and unauthorized access attempts. It emphasizes basic investigation steps, helping users run malware scans, promoting strong password practices, understanding social engineering tactics targeting help desk roles, and the importance of company policies and confidentiality guidelines to protect sensitive data.

Thema 3

Operating System and Application Issues: This part targets an Operating System Support Specialist and addresses resolving Windows and macOS issues, such as display settings, updates, permissions, power management, and data backup using cloud tools. It covers troubleshooting mobile device problems on iOS and Android operating systems and provides an understanding of virtualization and cloud concepts including major providers and virtual machines. This section also covers resolving common application issues like installation and security concerns.

>> 100-140 Unterlage <<

100-140 Zertifizierungsprüfung, 100-140 Prüfungsvorbereitung

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Cisco Certified Support Technician (CCST) IT Support 100-140 Prüfungsfragen mit Lösungen (Q422-Q427):

422. Frage
A user complains that a website is not displaying the latest updates even though the site's administrator confirms the updates were made.
What should the user do first to ensure they are viewing the most current content?

A. Contact the website's technical support
B. Refresh the page multiple times
C. Clear the browser cache and refresh the page
D. Update the operating system

Antwort: C

Begründung:
Clearing the browser cache followed by refreshing the page ensures that the user's browser loads the most recent version of the web pages, reflecting the latest updates.
Option A is incorrect because simply refreshing the page may not always load new content if the browser is pulling data from the cache Option C is incorrect because an operating system update is unlikely to impact how individual web pages are cached or displayed Option D is incorrect because the issue is likely related to local caching on the user's browser, not a problem that the website's support team can resolve

423. Frage
An organization is transitioning to remote work and needs to ensure employees have continuous access to their files. They decide to use OneDrive for business to map drives on employees' computers. What is a key step in setting this up correctly for all users regardless of their location?

A. Set up OneDrive files on-demand to minimize local storage use
B. Configure VPN access to the corporate network for each user
C. Ensure each user's computer is part of the same Active Directory domain
D. Assign static IP addresses to all remote devices

Antwort: A

Begründung:
Setting up OneDrive files on-demand allows users to access their files without fully downloading them to their device, thus saving on local storage and allowing immediate access to a large number of files as needed without waiting for full syncs.
Option A is incorrect because VPN is not necessary for accessing OneDrive, which is cloud- based and accessible over the internet.
Option B is incorrect because being part of an Active Directory domain isn't required for accessing OneDrive.
Option D is incorrect because static IP addresses are irrelevant for accessing cloud services like OneDrive.

424. Frage
A user complains that their USB microphone is not being detected by their computer. What should the technician check first to troubleshoot this issue?

A. Check the USB connection to ensure the microphone is properly connected
B. Update the computer's operating system
C. Reinstall the audio driver on the computer
D. Ensure the microphone is selected as the default recording device in sound settings

Antwort: A

Begründung:
Correct Answer. C. Check the USB connection to ensure the microphone is properly connected The first step in troubleshooting a non-detected USB microphone is to ensure that the device is properly connected. Loose or faulty USB connections are a common issue.
Option A is incorrect. The microphone needs to be detected by the computer before any settings can be adjusted.
Option B is incorrect. Reinstalling the audio driver is a more advanced step that should be considered if the microphone is recognized but not functioning properly.
Option D is incorrect. Operating system updates are unlikely to affect the detection of a USB device unless there is a specific known issue with the OS.

425. Frage
What is an important security measure to implement during a remote management session to ensure the integrity of the user's system?

A. Record the session without informing the user to have evidence of all actions taken
B. Use the user's login credentials to test the system post-repair
C. Utilize robust authentication methods before establishing a remote connection
D. Allow multiple technicians to join the session to provide quicker problem resolution

Antwort: C

Begründung:
Correct Answer. B. Utilize robust authentication methods before establishing a remote connection Strong authentication methods help prevent unauthorized access, ensuring that only the technician who is authorized to resolve the issue can access the system.
Option A is incorrect because recording the session without user consent may violate privacy policies.
Option C is incorrect because having multiple technicians join could complicate the session and potentially lead to security lapses.
Option D is incorrect as using the user's credentials can breach trust and contravene standard security protocols.

426. Frage
Move all the problem-solving steps to the answer area and place them in the correct order.

Antwort:

Begründung:

427. Frage
......

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